Close Alert Banner
Skip to Content
Hours of OperationContact UsCalendar
Donate

Riverview Park & Zoo Logo Riverview Park & Zoo Logo

Contact Us icon
  • Park
    • Accessibility
    • Amenities and Facilities
    • Explore the Grounds
    • Gardens
    • Miniature Train Ride
    • Park Areas
    • Playground
    • Splash Pad
    • Winter Activities
  • Zoo
    • Animal Welfare
    • Animals
    • Found an Injured or Orphaned Animal?
  • Plan Your Visit
    • Accessibility
    • Amenities and Facilities
    • Animal Encounters
    • Event Calendar
    • Explore the Grounds
    • Group and Class Visits
    • Hours of Operation
    • News and Special Events
    • Park and Zoo Map
    • Parking and Directions
    • Rules of Conduct and Policies
    • Tours
    • Zoo like a Pro
  • What We Do
    • Animal Welfare
    • Conservation
    • e-Newsletter
    • Education Programs
    • Placement Opportunities
    • Recognition and Awards
    • Research
    • Seasonal Exhibit
    • Tours
  • Support Us
    • Adopt a Garden
    • Adopt an Animal
    • Donate
    • Education Programs
    • Gift Shop and Guest Services
    • Membership
    • Special Events
    • Sponsorship
    • Volunteer
  • About Us
    • Accessibility
    • Accreditation
    • Animal Welfare
    • Contact Us
    • History
    • Mission, Vision and Values
    • News and Special Events
    • Organization Structure
    • Riverview Park and Zoo Advisory Committee
    • Riverview Park and Zoo Staff Team
    • Rules of Conduct and Policies
    • Source Water Protection Area

Guest services

HomeSupport UsGift Shop and Guest Services
 
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email this page Email

Gift Shop and Guest Services

Gift shop

clothing and stuffed animals for saleLooking for a special Riverview Park and Zoo souvenir?

The gift shop is inside the Guest Services building, just inside the north main gate. This fun store has a large selection of plush animals, children's toys, books and Riverview branded merchandise.

There's also a convenient ATM if you need to grab some cash for your day.

100% of the proceeds from the gift shop go directly back into supporting the Park and Zoo.

Open 9 a.m. to 4 p.m. daily in the summer,  and on weekends in the fall. 

 

 

Guest Services

 Wheelchair and wagon rentals

  • Wagon rentals are available at a cost of $8 for four hours. 
  • Wheelchair rentals are available free of charge at Guest Services. 
  • All wagons and wheelchairs must be returned before 4 p.m. 
  • Access to the wheelchair accessible swing and the accessible change room are available by request.
  • Please note that wheelchairs and wagons will be rented out at a first-served basis due to a limited supply. No reservations or waitlist. 
  • Personal identification and a rental agreement form must be completed to rent wheelchairs, wagons, and to get access to the wheelchair accessible swing.

 Visitor inquiries

  • All general questions can be asked in person at guest services during open hours.
  • During off hours, call the general line 705-748-9301 ext. 2304.

 Lost and found

  • If you have lost an item, visit Guest Services or call the general line 705-748-9301 ext. 2304.
  • If you have dropped an item in an exhibit, do not try to retrieve it. Call the general line to leave your name, phone number and a description of the item so that staff can return your item to you.

 Other features

 You can visit Guest Services during open hours for the following services:

  • First aid services
  • Lost child or lost parent
  • Registration for education programs
  • Adopt an animal
  • Donations
Support Us
  • Adopt a Garden
  • Adopt an Animal
  • Donate
    Toggle Section Donate Menu
    • Capital Campaign/Phase I
    • Memorial Benches
    • Wish List
  • Education Programs
  • Gift Shop and Guest Services
  • Membership
  • Special Events
  • Sponsorship
  • Volunteer

Contact Us

Subscribe to page updates

Recent Instagram Posts

twitter:009533d9-85d2-46ff-9b2e-c86e60adb832,instagram:b95056bc-716f-4413-bcad-af9566ce16f4

Follow Us

View our Facebook Page View our Twitter Page View our Instagram Page

Riverview Park & Zoo Footer logo

  • Sitemap
  • Rules of Conduct and Policies
  • Parking and Directions
  • Hours of Operation
  • Website Feedback

© 2020 Riverview Park & Zoo

Designed by eSolutionsGroup

Canada's Accredited Zoos and Aquariums logo

Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.